Jira Service Management

{"xsrfToken":"B2BY-YSWL-EFO8-LXNB_67931f224b9ddb86fd808daf69d943279a06e973_lout","branding":{"id":"8","key":"qc","name":"QC Cooperlink","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#195385","headerLinkHoverBGColor":"#195385","headerBadgeColor":"#195385"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/594140d5-64d0-4399-9f0d-f6c058fd4c38/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTZmYTNkYi0xOGZkLTRmY2QtYWY1ZC1hY2U1MmJkYmRiM2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5NDE0MGQ1LTY0ZDAtNDM5OS05ZjBkLWY2YzA1OGZkNGMzOCI6WyJyZWFkIl19LCJleHAiOjE2Nzk0NDc1MDUsIm5iZiI6MTY3OTQ0NjkwNX0._wWf-YFOyCZO6tHmZP9BRKK0M-cPV4VGNJ7-zN8QsdI&client=c16fa3db-18fd-4fcd-af5d-ace52bdbdb3a&mode=fit","logoId":"594140d5-64d0-4399-9f0d-f6c058fd4c38","isLogoAvailable":true,"helpCenterTitle":"Welcome to the support center of Cooperlink","sharedPortalName":"Cooperlink Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the support center of Cooperlink","sharedPortalName":"Cooperlink Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1568ab","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8792dab2-395c-4036-a2e1-32d7a22cc8d1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTZmYTNkYi0xOGZkLTRmY2QtYWY1ZC1hY2U1MmJkYmRiM2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3OTJkYWIyLTM5NWMtNDAzNi1hMmUxLTMyZDdhMjJjYzhkMSI6WyJyZWFkIl19LCJleHAiOjE2Nzk0NDc1MDUsIm5iZiI6MTY3OTQ0NjkwNX0.wDgXAQACTaPH2Yirgo8wUk9y7b0MQ4-t_SeYIzJj6_8&client=c16fa3db-18fd-4fcd-af5d-ace52bdbdb3a&height=300&mode=fit","bannerMediaApiFileId":"8792dab2-395c-4036-a2e1-32d7a22cc8d1","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"qc","projectId":10213,"serviceDeskId":8,"name":"QC Cooperlink","description":"Welcome! You can raise a QC Cooperlink request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":true,"reqTypes":[{"id":"64","name":"Installation process (secured)","descriptionHtml":"","callToAction":"Installation process (secured)","introHtml":"Communicate here your point of contact and technical information for installation process. This information is handled as critical information and available only to the management team of Cooperlink.","icon":10613,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10613","groups":[13],"key":""},{"id":"57","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10600,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[13],"key":""},{"id":"59","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10610,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[13],"key":""},{"id":"63","name":"Report incident or data breach","descriptionHtml":"","callToAction":"Report incident or data breach","introHtml":"Inform Cooperlink about incidents and potential data breaches (including personal data breach)","icon":10614,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10614","groups":[13],"key":""},{"id":"65","name":"Request assistance with regard to privacy","descriptionHtml":"","callToAction":"Request assistance with regard to privacy","introHtml":"Do you have questions about the processing of private data? Do you want to exercise your rights in accordance with the GDPR?","icon":10627,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10627","groups":[13],"key":""},{"id":"60","name":"Suggest improvement or a new feature","descriptionHtml":"","callToAction":"Suggest improvement or a new feature","introHtml":"Let us know your idea for improvement or new features.","icon":10645,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[13],"key":""},{"id":"54","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10606,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[13],"key":""},{"id":"58","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10626,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[],"key":""},{"id":"55","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10617,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","groups":[],"key":""},{"id":"56","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10625,"iconUrl":"https://cooperlink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10625","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[59,63,60,54,64,57,65]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QC","userLanguageHeader":"The new support center is available","userLanguageMessageWiki":"Please submit us your issues and proposals for improvements here.","defaultLanguageHeader":"The new support center is available","defaultLanguageMessage":"Please submit us your issues and proposals for improvements here.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Cooperlink Support Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}